.customer-service-timeline-empty {
    border: 1px dashed rgb(209 213 219);
    border-radius: 0.5rem;
    color: rgb(107 114 128);
    font-size: 0.875rem;
    padding: 1rem;
}

.dark .customer-service-timeline-empty {
    border-color: rgb(55 65 81);
    color: rgb(156 163 175);
}

.customer-service-timeline {
    border-inline-start: 1px solid rgb(209 213 219);
    display: grid;
    gap: 1rem;
    list-style: none;
    margin: 0;
    padding: 0 0 0 1.25rem;
}

.dark .customer-service-timeline {
    border-color: rgb(55 65 81);
}

.customer-service-timeline-item {
    position: relative;
}

.customer-service-timeline-marker {
    background: var(--primary-600);
    border: 4px solid white;
    border-radius: 999px;
    height: 1rem;
    inset-inline-start: -1.78rem;
    position: absolute;
    top: 0.25rem;
    width: 1rem;
}

.dark .customer-service-timeline-marker {
    border-color: rgb(17 24 39);
}

.customer-service-timeline-card {
    border: 1px solid rgb(229 231 235);
    border-radius: 0.5rem;
    display: grid;
    gap: 0.75rem;
    padding: 1rem;
}

.dark .customer-service-timeline-card {
    border-color: rgb(31 41 55);
}

.customer-service-timeline-header {
    align-items: start;
    display: flex;
    gap: 0.75rem;
    justify-content: space-between;
}

.customer-service-timeline-author {
    color: rgb(17 24 39);
    font-size: 0.875rem;
    font-weight: 600;
}

.dark .customer-service-timeline-author {
    color: white;
}

.customer-service-timeline-date {
    color: rgb(107 114 128);
    font-size: 0.75rem;
    white-space: nowrap;
}

.dark .customer-service-timeline-date {
    color: rgb(156 163 175);
}

.customer-service-timeline-message {
    color: rgb(55 65 81);
    font-size: 0.875rem;
    line-height: 1.625;
    margin: 0;
    white-space: pre-line;
}

.dark .customer-service-timeline-message {
    color: rgb(209 213 219);
}

.customer-service-timeline-gallery {
    gap: 0.75rem;
    margin: 0 !important;
}

.customer-service-timeline-gallery img {
    border: 1px solid rgb(229 231 235);
    border-radius: 0.5rem;
    object-fit: cover;
}

.dark .customer-service-timeline-gallery img {
    border-color: rgb(55 65 81);
}